FAQ

  • If you have one, yes! If you don’t, that’s ok you may borrow one of ours at no additional cost. We ask that you clean it with our mat cleaner when you are finished.

  • Pre-registration is required for all classes and workshops. If we have to cancel a class, all pre-registered students will be notified.

  • Please contact our staff via email, text or phone with your guest’s First name, Last name and email address and we will register them for you.

  • If you register for a class and do not show, the class will still be deducted from your account. If you are a member and do not show there will be a $10 cancelation fee.

  • Most likely you have two accounts set up. Give us a call/text or send us an email and we will take care of it. Once we merge your accounts it will be easy to register for classes online.

  • Please read through our class descriptions to find the class that’s right for you. If you are a new student we recommend Gentle Yoga, Deep Stretch, Restorative Yoga & Chair Yoga. If you are still unsure – give us a call and we’d be happy to help you find the right class for you!

  • Wear comfortable clothes that you can easily move in. Exercise pants, loose-fitting pants or shorts are best. Street shoes are removed before entering the studio and we recommend bare feet for yoga and pilates classes and sneakers for fitness classes. Read the class description to find out if the class requires sneakers. Please refrain from using scented products or colognes as many of our students are sensitive to perfumes.

  • Bring a yoga mat and water bottle with you to class. We have mats available at no cost if necessary. If you borrow a mat please clean it using our cleaner after you are finished.

  • You may try any class at any time for a drop-in rate of $25. For your first time, we recommend trying our intro offer.

  • Our instructors do their best to begin and end every session on time. The studio is usually open 10-15 minutes prior to class time in order to allow students to set up their spaces and prepare for their practice. For your first visit, we recommend you come at least 15 minutes early to fill out paperwork and get settled in.

  • It is ok if you are not flexible or cannot sit cross-legged. We want you to be comfortable throughout the entire class and that might mean making accommodations for poses that are being taught. We use props such as chairs, blankets, bolsters and blocks to keep you safe and comfortable.

  • Class passes are not transferable.


OUR POLICIES

(Effective March 1, 2026)

  1. Pre-registration is required for classes This can be done through the website, app or communicating with our staff through phone, text or email. 

  2. 8 hour cancellation window If you need to cancel out of a class on our regular schedule, please do so at least 8 hours before the class starts (through the website, app, or communicate with our staff).

  3. Late cancellation/No show accountability fee Cancelling within the 8 hour window or no-showing to class will result in the loss of class credit for pack holders. Members will be charged a $10 fee. This does not apply to virtual clients/registration.

  4. Workshop Registration Deadline Registration for workshops closes 48 hours before the workshop date and time. If you want to register within that window, you’ll need to contact our desk staff to manually add you to the class. 

  5. Workshop Cancellation Policy Before 48 hours you can receive a refund. After 48 hours, no refunds will be given. 

  6. Membership Freezes You are able to freeze your membership for a total of 60 days per year, broken into one or two freezes. Each freeze must be one month long, and you will be charged a $15 administration fee for the month(s) you freeze. Freezes don’t require advance notice, just let us know in writing (email is fine), and you can end a freeze before the freeze month is over if you are ready to come back sooner. 

  7. Membership Cancellation We require 30 days written notice of cancellation (email is fine), and there will be one more membership charge once cancellation is requested.  

  8. Breaking a Membership Contract If you are signed up for a 3 or 12 month membership and need to break the contract before the required amount of time, the same cancellation policy in #7 applies, and there is an additional $50 administrative charge for the 3 month contract and $100 charge for the 12 month contract.

  9. Studio Cancellations If Simply Yoga and Fitness cancels a class, workshop, or event, you will be notified by email and/or phone. You may choose between a refund to the original payment method or account credit for future purchase.

  10. Membership 10% off Perk Policy 10% Discount for most Workshops & Specialty classes for members only - no additional discounts given for guests, even if the member uses their account to pay. No Discounts for Goat Yoga classes

Refunds may be considered on a case-by-case basis due to emergencies or illness.